Privacy Policy

Last updated: February 2026

1. Information We Collect

When you create an account, we collect your name, email address, and payment information (for paid plans). We also collect form submission data that your end users submit through your forms hosted on Submeto.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Submeto service
  • Process form submissions and deliver them to you
  • Send service-related notifications and updates
  • Process payments for paid plans
  • Improve our service and develop new features

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Form Submission Data

Submeto acts as a data processor for form submissions. You (the form owner) are the data controller. We store submission data only for the purpose of providing our service to you. You can delete submissions at any time from your dashboard.

5. Third-Party Services

We may use third-party services for payment processing, email delivery, and infrastructure. These services have their own privacy policies and handle data in accordance with their terms.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics on our marketing website.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to data processing

8. Data Retention

We retain your account data for as long as your account is active. Form submission data is retained according to your plan's limits. When you delete your account, all associated data is permanently removed within 30 days.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at privacy@submeto.com.